Effective Date: May 1, 2024
This Privacy Policy describes the privacy practices of Homspector LLC regarding personal data collected through the Homspector app and any related website (collectively, the “App”). As used in this Privacy Policy, “we,” “us” and “our” refer to Homspector LLC, a North Carolina limited liability company.
As used in this Privacy Policy, “Personal Information” means any information which could be used to identify an individual or family unit, either by itself or in connection with other information.
What Information we Collect
We collect the following types of Personal Information about the users of the App (we call this “User Information”):
• Name
• Email address
• Mailing/physical address
• Telephone number(s)
• Home inspector licensure information, including signature
• Employer
We do not store or collect payment card information. That information is stored by our payment processor and is subject to its privacy policy.
In addition, our users may enter the following types of Personal Information about people who are not users of the App (we call this information “Third-Party Information.”):
• End-customer name
• End-customer address
• End-customer email address
• End-customer telephone number
• Owner name, email address and telephone number and address of properties being
inspected
• Realtor name
• Realtor email address
• Realtor telephone number
• Customer will also include any person requested to be included with client details by client or Realtor.
• Realtor will also include any person requested to be included with Realtor details by Realtor or Client.
The App also allows its users to enter “free-form” information in various locations in the App, and some of that “free-form” information may be Personal Information. We do not monitor this free-form information.
What we do with Information we Collect
We use User Information to communicate with users of the App, to pre-fill certain forms present in the App and to collect payments from users of the App. The App collects Third-Party Information from users as part of their use of the App, and allows users to insert Third-Party information into forms, reports, contracts and emails.
Anonymized and Aggregated Information
We may aggregate and anonymize User Information and Third-Party Information to create “Aggregate Information.” When we do so, no Personal Information may be determined from the Aggregate Information, even by reference to other information. We may use this Aggregate Information for our own purposes, which may include (but are not limited to) improving the App, determining geographic use of the App and determining trends among our users.
Disclosures of Personal Information
We may disclose Personal Information to our service providers, such as our payment processor and our cloud hosting provider to the extent needed to make use of their services. We may disclose Personal Information to the user who entered the Personal Information. Otherwise, we will not disclose Personal Information to any third party except pursuant to a subpoena, court order, warrant or other legal process. Notwithstanding the foregoing, we may disclose Personal Information if we determine that the disclosure is necessary to prevent physical or financial harm, or to prevent property damage or destruction.
How Long we Keep Personal Information
We may keep User Information for so long as we determine it may be useful to interact with the User or to defend any claims brought by the relevant user. We will delete Third-Party Information within one (1) year after the end of the subscription of the user who entered it.
Children’s Information
The App is not intended for children and we do not believe that any child would be interested in the App. Correspondingly, we do not knowingly collect Personal Information about children. Ifyou believe that we have collected Personal Information about a child, please contact us at the email address listed below.
Sales of Personal Information
We do not sell Personal Information.
Certain Jurisdictions
The App is not intended for use in the European Economic Area. At the current time, we believe that the App will collect Personal Information on fewer than 100,000 individuals in any of the states of California, Colorado, Connecticut, Utah or Virginia.
Contact Us
If you have any questions about our privacy practices, please contact us at:
support@homspector.com
This Privacy Policy describes the privacy practices of Homspector LLC regarding personal data collected through the Homspector app and any related website (collectively, the “App”). As used in this Privacy Policy, “we,” “us” and “our” refer to Homspector LLC, a North Carolina limited liability company.
As used in this Privacy Policy, “Personal Information” means any information which could be used to identify an individual or family unit, either by itself or in connection with other information.
What Information we Collect
We collect the following types of Personal Information about the users of the App (we call this “User Information”):
• Name
• Email address
• Mailing/physical address
• Telephone number(s)
• Home inspector licensure information, including signature
• Employer
We do not store or collect payment card information. That information is stored by our payment processor and is subject to its privacy policy.
In addition, our users may enter the following types of Personal Information about people who are not users of the App (we call this information “Third-Party Information.”):
• End-customer name
• End-customer address
• End-customer email address
• End-customer telephone number
• Owner name, email address and telephone number and address of properties being
inspected
• Realtor name
• Realtor email address
• Realtor telephone number
• Customer will also include any person requested to be included with client details by client or Realtor.
• Realtor will also include any person requested to be included with Realtor details by Realtor or Client.
The App also allows its users to enter “free-form” information in various locations in the App, and some of that “free-form” information may be Personal Information. We do not monitor this free-form information.
What we do with Information we Collect
We use User Information to communicate with users of the App, to pre-fill certain forms present in the App and to collect payments from users of the App. The App collects Third-Party Information from users as part of their use of the App, and allows users to insert Third-Party information into forms, reports, contracts and emails.
Anonymized and Aggregated Information
We may aggregate and anonymize User Information and Third-Party Information to create “Aggregate Information.” When we do so, no Personal Information may be determined from the Aggregate Information, even by reference to other information. We may use this Aggregate Information for our own purposes, which may include (but are not limited to) improving the App, determining geographic use of the App and determining trends among our users.
Disclosures of Personal Information
We may disclose Personal Information to our service providers, such as our payment processor and our cloud hosting provider to the extent needed to make use of their services. We may disclose Personal Information to the user who entered the Personal Information. Otherwise, we will not disclose Personal Information to any third party except pursuant to a subpoena, court order, warrant or other legal process. Notwithstanding the foregoing, we may disclose Personal Information if we determine that the disclosure is necessary to prevent physical or financial harm, or to prevent property damage or destruction.
How Long we Keep Personal Information
We may keep User Information for so long as we determine it may be useful to interact with the User or to defend any claims brought by the relevant user. We will delete Third-Party Information within one (1) year after the end of the subscription of the user who entered it.
Children’s Information
The App is not intended for children and we do not believe that any child would be interested in the App. Correspondingly, we do not knowingly collect Personal Information about children. Ifyou believe that we have collected Personal Information about a child, please contact us at the email address listed below.
Sales of Personal Information
We do not sell Personal Information.
Certain Jurisdictions
The App is not intended for use in the European Economic Area. At the current time, we believe that the App will collect Personal Information on fewer than 100,000 individuals in any of the states of California, Colorado, Connecticut, Utah or Virginia.
Contact Us
If you have any questions about our privacy practices, please contact us at:
support@homspector.com